Privacy Policy

An exchange application for quarters can only be considered and approved in cases of major damage with recommendations from JKR, Perbadanan Putrajaya or the Maintenance Unit, BPH.

Applications for residents to exchange from a higher level to a lower level are also subject to:

i. Applicants, applicant's spouse, or applicant's child is a registered Person with Disabilities (PWD) with the Department of Social Welfare and has a physical disability that limits movement;

ii. The applicant, spouse or child of the applicant has a chronic illness that requires regular treatment at a hospital.

Approval for the exchange of quarter’s levels is subject to the current class of quarters occupied without considering the genuine grade of the occupant.

Officers who are offered alternative quarters for exchange will be charged at market rates if they fail to surrender the existing quarter’s key within fourteen (14) days of receiving the new quarter’s key.

Quarter’s name exchanges are only approved for couples who serve within the quarter’s station and have the same job grade as the registered occupant.

Approval for a name exchange is also subject to settling outstanding quarter’s rental payments or any other outstanding quarters-related payments (if any).

If the couple (new name) registers after January 1, 2015, approval of the offer is also subject to the implementation of the government housing loan regulations within a 25km radius, which came into effect on 1.1.2015 and is subject to Public Service Circular No. 13 of 2007).

An application for a name exchange from class F quarters occupied by a qualified couple to class G quarters is approved, taking into account the difficulty of the occupants moving out, while the occupants' spouse is still serving and their children are still in school. In addition, the couple cannot be allocated a qualified class quarters immediately above the limited vacancy and has exceeded the principle of rotation for new or unregistered couples.

An application for a name exchange to a couple serving outside the quarters station because the registered occupant has retired/moved out of the area/died is not approved.